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| Home | Property Search | Residents | Property Owners | Our Services | About Us | Testimonials | |
| About Compass Property Management | ||||
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Values Integrity, Faith, Family, Honesty, Accountability, Generosity, Positive Attitude, Hard Work Vision To provide a systematic management system for our clients that maximizes their return on their investment. Our Mission Our mission is to maintain balance between the resident's and the client’s needs. This balance will be measured by our ability to protect and meet the planned budget of the investment while simultaneously treating the resident with respect and furnishing a healthy, safe living environment. We strive to provide a win-win atmosphere in providing for those unique needs of our clients and residents.
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Compass Property Management Staff |
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Mark Troy is the owner/broker of Compass Property Management. He was an Infantry Officer for the United States Army. Mark has a degree in Mechanical Engineering from Western Michigan University and worked at Steelcase for over 10 years in their engineering department and sourcing department. Seven years ago Mark pursued his passion for real estate. He helped build a leasing and property management business; he eventually branched off to start Compass. In his spare time, Mark enjoys spending time with his wife, Christy, and his son, David. He is very active in his church and is a course leader in Dave Ramsey's Financial Peace University. Mark enjoys helping out with local missions and community projects. In his really spare time you will find Mark on a river fishing or grilling on his Weber grill.
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John Brophy is a recent addition to the Michigan area; he moved here from New Jersey in the summer of 2007. Born and raised in Trenton, John graduated from The College of New Jersey with a BS in Engineering and went on to earn a Masters degree in Engineering Management at NJIT. Having had a number of different jobs working as a bank teller, bartender, and in landscaping, John settled into a career at an automotive supplier working in research and development. John dipped his toes into the property management waters early when he chose an untraditional route of moving out of the nest by purchasing a small 4-family property on the outskirts of Trenton. As a live-in landlord, John quickly learned the ropes of what it takes to balance the financial needs of a property investment with the day-to-day needs of the residents living under his roof. In 2007, John married his beautiful wife who was a Michigander living in NJ for grad school. Shortly thereafter his family moved from the busy East Coast to Grand Rapids to be closer to family. John enjoys taking advantage of the many things that Michigan has to offer over NJ, such as trees, fresh air, and nice people. He does however miss things such as hills, mountains, and scrapple. In December, 2008 John and his wife welcomed a son to their family. John is happy to be an addition to the Compass family and looks forward to helping grow and improve the business, both for our owners and residents.
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April 2010 Compass welcomes the addition of a new Property Leader Cassie! Amanda joints CPM as an Assistant in our Leasing Department! Compass starts working with 42 Latitude helping owners and investors buy and sell tenant occupied property! March 2010 Compass starts a new relationship with West Michigan Maintenance Manager! November 2009 Compass designs and implements a unique tracking system for our leasing department. This one of a kind database allows us to keep detailed tracking of both managed units as well as vacancy trends in the area to help us best price and rent vacancies! October 2009 Compass designs and implements a proprietary maintenance and tenant issue tracking database. All incoming calls, both business and maintenance related are tracked and can be analyzed in a number of ways. September 2009 The new phone system has arrived and Compass can now answer every incoming leasing call with a live operator! August 2009 Compass begins to manage units in Kalamazoo. Emma joins CPM as Leasing Department Manager. Rachael joins CPM as an Assistant in the Leasing Department. Lindsey completes her summer at CPM and heads off to college. Marvin joins SOS Home Rehab as Maintenance Office Assistant (& Bryce whole heartily welcomes the help). Compass purchases an advanced phone system which will allow the queuing of incoming calls (among other features). July 2009 Bill joins Compass Property Management as Leasing Agent. June 2009 Mark B joins Compass Property Management as Assistant Property Leader. Lindsey joins CPM as an Assistant in the Leasing Department. May 2009 Laurel has been promoted to Assistant Property Leader – Congrats Laurel! March 2009 Bryce joins SOS Home Rehab as Maintenance Office Assistant. January 2009 Tim joins Compass Property Management as Leasing Agent. October 2008 John joins Compass Property Management as Property Leader. June 2008 Holly joins Compass Property Management as Leasing Agent. April 2008 Scott Jonkhoff, Director of Next Step of West Michigan, started a non-profit program that provides jobs, affordable housing and healthy relationships to men who need help. Compass uses Next Step for various projects. And Next Step is our office neighbor! For more information contact Scott at sjonkhoff@aol.com January 2008Compass offers a new free service for residents! We have created a personal budget form for residents who want a better look at their income and expenses. July 2007 Mark receives Volunteer of the Month at Guiding Light Mission in Grand Rapids, MI. Presented by Rev. Chico Daniels, former Executive Director of Guiding Light Mission.
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